Privacy Policy

What information do we collect about you?

We only collect personal information from you when you choose to contact us via our online form or by email. You are welcome to navigate our website without sending us any of your information.

How will we use the information we hold about you?

We only collect information in order to provide you with the services you have requested from us. We will only contact you about future promotions if you have opted into this by voluntarily signing up for our Newsletter and agreeing to be kept informed. You may request to opt out of this service at anytime by contacting us via email, telephone or online contact form.

We promise to not share your information for marketing purposes with external companies.

We do reserve the right to share your information with your chosen Veterinary provider, and will ask for your consent, where it is necessary as a result of an emergency where your pet may require treatment.


We would like to keep you informed of any new services that we believe would be of interest to you. We will only do this if you have consented to receiving this kind of communication from us. You can opt out at anytime.

Access To Your Information

You have a right to request a copy of any or all of the information we hold about you. Please visit our 'Contact Us' page for more information on how to get in touch with us. We may make a small charge for this service.

Accurate Information

We want to ensure that any information we hold if accurate and up to date, and you may ask us to correct any information you believe is inaccurate.


Cookies are used on this website in order for us to collect information on website activity. This information is only used to generate site usage reports for us to evaluate how effective our website is. No personal information is collected from this.

Want More Information?

Please visit our 'Contact Us' section of the website for our online form.

Alternatively telephone us on 07368 649756

Or email us at