Frequently Asked Questions


Will My Pet Be Safe With Mutts About Walking?

We are fully insured, DBS checked, first aid, dog walking, and pet sitting trained.

We have many years of experience with a variety of animals and deeply care for the pets we look after. We will always arrange an inital consultation with you to ensure you and your pet are happy with us and the service we provide.

Where Are You Based?

We are based in Preston Grange, North Shields, Tyne and Wear.

We can provide a dog walker in areas including North Shields, Tynemouth, Whitley Bay, Wallsend, Blyth, Gosforth and Cramlington.

Will My Dog Be Walked in a Large Group?

In a word, no. We understand that every dog is an individual with their own needs and requirements. 

During our dog walking sessions, we ensure there is never more than four dogs to one walker. Sometimes our groups meet up but we always have adequate cover provided to give a personal touch and attention.

We also offer solo walks to give dogs our undivided attention. The needs of the dogs we walk are most important.

How Do I Pay For Your Services?

We accept payment via cash or bank transfer. All services except dog walking require payment in advance. Invoices are issued weekly via email for dog walking and are due within 7 days of receipt.

Can I See Your Reviews?

Yes, please check our page by clicking here!

How Do You Keep Me Informed About My Pet?

Social media uploads, text messages, and emails. We will discuss your preferences for dog walking and other pet services with you on the initial home visit. Book your home visit online now!