Frequently Asked Questions


Will My Pet Be Safe With Mutts About Walking?

We are fully insured, DBS checked, first aid, dog walking, and pet sitting trained.

We have many years of experience with a variety of animals and deeply care for the pets we look after. We will always arrange an inital consultation with you to ensure you and your pet are happy with us and the service we provide. We also now offer early afternoon walks in a secure, fully enclosed, private field for complete peace of mind.

Where Are You Based?

We are based in Preston Grange, North Shields, Tyne and Wear.

We can provide a dog walker in areas including North Shields, Tynemouth, Whitley Bay, Wallsend, Blyth, Gosforth and Cramlington.

How Many Dogs Are in Your Groups?

In our morning walks which take place around North Tyneside we usually walk three to four dogs together. Occasionally we may have one of two more but there is always two of us with the dogs at all times. We would not walk more than four dogs to one walker.

Our early afternoon group is based in a secure, fully enclosed private field and groups can be larger, however there are always two of us to closely supervise, and we ensure that all of our dogs are friendly, socialised, and that they all interact well with each other.

What Are The Advantages of a Secure, Private Field Walk?

We are so happy to offer this walk to our early afternoon groups. This is great for giving complete peace of mind as your dog will be in a fully secure area, away from roads and the temptation to chase birds or other wildlife! The area is large enough for your dog to enjoy plenty of exercise and interaction with our other friendly, sociable dogs in the group.

How Do I Pay For Your Services?

We accept payment via cash or bank transfer. All services except dog walking require payment in advance. Invoices are issued weekly via email for dog walking and are due within 7 days of receipt.

Can I See Your Reviews?

Yes, please check our page by clicking here!

How Do You Keep Me Informed About My Pet?

Social media uploads, text messages, and emails. We will discuss your preferences for dog walking and other pet services with you on the initial home visit. Book your home visit online now!